What we may collect
Your name, business contact details, enquiry or service information, correspondence, training or competence records where relevant, and limited website or device information produced by security and analytics tools.
Clear information, proportionate control
Privacy & GDPR
This page explains, in plain English, what personal data WR Material Handling may collect, why we use it and the choices and rights available to you.
Last reviewed: 11 November 2026
Privacy policy
How we handle personal information
Why we use it
To respond to you, prepare quotations, deliver and administer repair, hire, equipment, parts or training services, maintain operational records, meet legal duties, protect our systems and improve our service.
Our lawful basis
Depending on the situation, we process data to take steps before or perform a contract, meet a legal obligation, pursue a legitimate business interest, or act with your consent where consent is required.
Who we may share it with
Information is shared only where necessary with trusted IT, payment, professional, delivery, training or accreditation providers, or with public authorities where the law requires it. Payment providers process card details; WRMH does not need to retain full card details on this website.
Retention and security
We use reasonable organisational and technical controls to protect data. Records are retained only for the service, safety, contractual, tax, insurance or legal period that applies, then securely deleted or anonymised.
Cookies and communications
Essential cookies support website functions. Analytics may help us understand website use. We use contact details for service communication and only send marketing where there is an appropriate lawful basis; you can ask us to stop marketing at any time.
UK GDPR policy
Your rights and our responsibilities
WR Material Handling is responsible for handling personal data fairly, lawfully, transparently and only for a defined purpose. We aim to keep data accurate, proportionate, secure and no longer than necessary.
Your data rights
- Ask for a copy of the personal data we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask for erasure or restriction where the legal conditions apply.
- Object to processing based on legitimate interests or to direct marketing.
- Ask for data portability where it applies.
- Withdraw consent at any time where consent is the lawful basis.